Chinmay Travels Policies
Privacy policy Chinmay Travels
Privacy: 1 Chinmay Travels ensures 100% security of all information provided by the customer. We may ask for relevant details from time to time while you are browsing through our website. But, you can rest assured, that information will not be leaked from our database in any way. We employ the latest technology and effective tools to ensure maximum protection against information theft. Go through the entire Privacy Policy to get more information regarding the same.
Chinmay Travels may make certain changes in this Privacy Policy in the near future as per Bus / Cariness requisites. So, make it a point to check out this page once before you opt for any of our services. In respect of information collection, Chinmay Travels may ask you for some essential details while selecting our services such as: · Full name · Pin code · Contact number · e-Mail Id All these information are collected IF you are planning to book your car online. These details will be required for follow-ups and other relevant services. Apart from that, we may need these particulars to: · Keep records · Improve our products and/or services · Send promotional e-mails and newsletters occasionally to inform you about festive offers, seasonal discounts or new products/services · Ask you for you feedback on our services/products so we can customize them according to your requirements Neither do we have any intention to share your details with third-parties, nor do we leave any stone unturned to ensure complete protection for all the information in our database. What are Cookies and how do we use them? Cookies are tiny files that are placed on your hard drive if you approve of the same. These cookies help customize your web experience according to your preferences. They also help us monitor web traffic and understand which of our pages are liked and/or disliked the most. This information aids in website revamping or redesigning according to visitors’ preferences.
Cookies can be allowed and rejected according to your own wish. While some web browsers accept cookies instantly, some of them seek your permission before indulging in any such activity. You can go to the “Settings” menu of your browser to change the current settings. Links to other websites Although we may provide links to other websites occasionally on our web pages, yet we provide no guarantee regarding those websites. You should go through their Privacy Policy to get a complete assurance.
Lastly, we will never share, sell or distribute your private information unless the Government Legislation asks us to do so. If you have any kind of query, feel free to contact us by visiting our Contract Page Thank You
Chinmay Travels Privacy: 2 Please read the following terms and conditions carefully which are inter alia a binding agreement between you and us. It contains very important information about your rights and obligations, as well as limitations and exclusions that may apply to you. By purchasing an activity or tour package through mantis platforms, you are consenting to be bound by these terms and conditions and you represent and warrant that these terms and conditions are valid and binding on you. We act only as an intermediary agent with only the role of a mediator. Even if you make a booking through us, the contract will be between the Supplier and you and the general travel and contractual terms and conditions of the Supplier shall apply. We are not a party to the contractual relationship. The pictures of the activities and tour packages as shown on the website are indicative and may not be representative of the actual products. The rates/prices of the activities and tour packages shown on the Site are just quotations and no blocking has been made. Prices/Taxes are subject to changes and availability. Booking of activities or tour packages is subject to availability and confirmation of the activity or tour package Supplier. In the event that there is no availability on your selected date, you will have an option of either selecting an alternate date or obtaining a full refund within 5 working days. In case we are not able to provide the hotel accommodation as shown on the website, we reserve the right to give the substitute hotel accommodation of the same standard. Hotel accommodation for a tour package will be provided on twin-sharing basis (2 persons sharing a room) unless otherwise specified in the activity or tour package itinerary / inclusions. Transportation for a tour package shall be provided as per the itinerary and will not be at disposal unless otherwise specified in the activity or tour package itinerary / inclusions. Early check-in in case of tour package is not guaranteed and is subject to availability. The activity or tour package price does not include: expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc. or any meals and services not specifically mentioned in the activity or tour package inclusions. You agree that the terms of the activity or tour package may be subject to change at short notices due to circumstances beyond our or the Supplier’s control including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, closure of / entry restrictions at a place of visit, etc. While We and the Supplier will do our best to make suitable alternate arrangements, We would not be held liable for any refunds/compensation claims arising out of this. It is mandatory for all guests to carry valid photo ID's (Passport/Driving License/Voter ID Card). PAN Card is not accepted at many places as a valid photo ID. You agree that for all activity or tour packages where Bus / Car travel is involved, We are not responsible for: · Bus / Car / Car not departing or reaching on time · The arrival and departure time on the ticket which is tentative. However, Bus / Car will not leave the source before scheduled departure · The Bus / Cardriver's employees being rude · Bus / Car seats etc. not being up to expectation of the customer · Stolen/ lost/ damaged baggage during the journey · Bus / Cardriver changing allotted seat at the last moment to accommodate a lady/child · Customer waiting at the wrong boarding point or getting delayed in reaching the boarding point · Bus / Cardriver changing the boarding point and/or using a pickup vehicle at the boarding point to take customer to the Bus / Car departure point · The Bus / Cardriver cancelling the trip due to unavoidable reasons. While We will do our best to make suitable alternate arrangements, We would not be held liable for any refunds/compensation claims arising out of this. By making a booking through our website you make an offer to purchase the activity or tour package from the Supplier. We are authorized by each Supplier to accept your offer on its behalf; this acceptance occurs when we send you a written confirmation of the booking and payment as per payment policy is received. Before placing an order you are advised to check the description of the activity or tour package carefully. By making a booking for an activity or tour package you agree to be bound by the conditions of booking included in the activity or tour package's description. Once we accept your booking on behalf of our Supplier’s, a legally binding contract is formed between you and the Supplier of the activity or tour package chosen by you. The Supplier's general travel and contractual terms and conditions are made available by us to you by means of a link or full text before the booking takes place and they will apply in addition to those set out here. The Supplier's terms and conditions may include provisions relating to payment procedures, default, liability, cancellations, changes of bookings and refunds (if available) and any other restrictions. Both Parties hereby represent and warrant to the other Party as follows: (a) It is duly incorporated/registered and validly existing under the applicable law of the jurisdiction in which it is incorporated/registered; (b) it has full power, capacity and authority to execute, deliver and perform this Agreement and has taken all necessary action (corporate, statutory, contractual or otherwise) to authorize the execution, delivery and performance of this Agreement; (c) the execution of this Agreement does not violate any statute, regulation, rule, order, decree, injunction or other restriction of any governmental entity, court or tribunal to which it is subject or any of the provisions of its charter documents, if applicable, that would materially adversely affect its ability to consummate the transactions contemplated herein; and (d) It has not suppressed any fact, which, if disclosed, might have affected the decision of the other Party to execute this Agreement. Where there is a conflict between any information on our website and the terms and conditions mentioned on this page here, the terms and conditions on this page here will apply in priority. Where there is a conflict between the terms and conditions on this page here the Supplier terms and conditions, the Supplier's one will apply in priority. We act as a mediator between you and the Supplier and we cannot be held responsible for any non-performance of the Supplier. We assume no liability for the performance of arranged activities and/or tour packages and we provide no guaranty with regard to their quality or fitness as represented. We do not as well supply any guaranty for the availability of activities and/or tour packages. The responsibility lies with the Supplier as direct organizer of the activities and/or tour packages purchased by you. By offering travel related services to particular destinations, we do not represent or warrant that travel to such destinations is without risk, and shall not be liable for damages or losses that may result from travel to such destinations. The Supplier’s providing their activities and tour packages through us are independent contractors and not our agents or our employees. We are not liable for their acts, errors, omissions, representations, warranties, breaches or negligence or for any personal injuries, death, property damage or other damages or expenses resulting therefrom. We have no liability and we will make no refund in the event of any delay, cancellation, overbooking, strike or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority. We shall not be liable for any indirect, punitive, special, incidental or consequential damages arising out of these Terms and Conditions (including, without limitation, loss of business, revenue, profits, goodwill, use, data or other economic advantage) however they arise, whether in breach of contract, breach of warranty, or in tort, including negligence, and even if we had previously been advised of, or could reasonably have foreseen, the possibility of such damages. Your right to cancel your activity or tour package or modify your booking is determined by the applicable terms and conditions of the Supplier. In such cases it is your responsibility to inform us in writing of such request specifying your booking reference. The time of receipt by us of the declaration of cancellation shall be decisive for the time of withdrawal and cancellation fees to be applied by the Supplier. The laws of India govern the Activities and Tour Packages. If any provision of these Terms and Conditions is determined to be unenforceable for any reason, then the remaining provisions hereof shall remain unaffected and in full force and effect. Privacy Policy: 3 Chinmay Travels respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites. In general, you can visit Chinmay Travels website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous. There are times when we have to collect personal information from you such as name, physical address or telephone number. It is our intent to inform you before we do that and to tell you what we intend to do with the information. You can choose not to provide the information that we requested and still visit the Chinmay Travels website, but you may be unable to access certain options, offers and services. Chinmay Travels will take appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Chinmay Travels will continue to enhance our security procedures as new technology becomes available. If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies. Please reference the privacy policy in your subject line. Chinmay Travels will attempt to respond to all reasonable concerns or inquiries within five business days of receipt. Thank you for using Chinmay Travels! Travel Assured!